Tuesday, November 25, 2008

Gift Card Troubles

I still had almost $100 on a gift card to Macy’s leftover from wedding gifts, so back in October I bought a suitcase since my old one took one too many abuses from airline personnel and gave up the ghost. It wasn’t the cutest suitcase, but it was functional and with tax it came in just under the gift card amount. I was pleased and looked forward to getting it.

Then, two weeks later in early November, I got an email that they ran out of my suitcase.

Fabulous.

The problem was that when I made that purchase- I had cut up the gift card.

So, I called customer service and explained everything. After twenty minutes on the phone a representative said that they would send me a new card in the mail within two weeks.

Now, over two weeks later, I still don’t have the gift card.

So I called again. I got a new customer service person who said the last person didn’t properly put in the request for the new gift card. Another twenty minutes went by and she has assured me it will come in the next two weeks.

Anyone want to bet that I’ll actually get it in two weeks?

2 comments:

Anonymous said...

ouch... gl with everything. :(

Mberenis said...

Gift cards aren't going to get any better, but I can tell you that brighter days lay ahead. The bailout is causing lenders to practically give away money. You would be surprised at how much cheap and in some cases "free" money is going around out there.

Bailouts for Everyone